US: New Rule Of Refunds Policy For Canceled And Delayed Flights

[Anta Assamey]

In a major relief to the people traveling on flights in the US, the Department of Transportation (DOT) introduced a new rule to refund policy.

According to the DOT’s new rule, it requires automatic cash refunds for passengers facing canceled flights, major delays, or lost baggage. This means the passengers no longer need to raise a formal request for a refund or stay on call for hours to catch an executive for a refund. The airlines must process refunds without passengers needing to follow up.

 

Effective this week, the DOT’s rule on automatic airline refunds ensures passengers can receive prompt cash refunds for canceled or significantly altered flights, delayed baggage, and services that don’t deliver as promised.

‘Passengers deserve to get their money back when an airline owes them – without headaches or haggling. Today, our automatic refund rule goes into full effect. Airlines are required to provide prompt cash refunds without passengers having to ask’, said U.S. Transportation Secretary Pete Buttigieg.

The rule is projected to save travelers over $500 million annually.

However, the ‘significant change’ includes,

• A departure or arrival time change of over three hours for domestic flights or six hours for international flights.
• Departures or arrivals from a different airport than originally scheduled.
• Downgraded seating.
• An increase in the number of connections.
• For travelers with disabilities, connections at different airports or flights on less accessible aircraft.

The baggage delay beyond 12 hours after a domestic flight lands will automatically refund the passenger’s baggage fee. International passengers can expect refunds when their bags are not received within 15 to 30 hours depending on the trip’s duration.

The new rule also covers additional services purchased by passengers, such as seat selection, Wi-fi, and inflight entertainment.

The new rule mandates that refunds must be prompt, automatic, and issued in full within seven business days for credit cards and 20 calendar days for any other form of payment.

[ManchamKodi]

Airindia lo loss undi . enduku ilanti rules petti inkaa loss lo nedutaru ani Air India ceo asking DOT.

 @Konebhar6 book a tiket on AI and get a free travel credit

 

[karna11]

Naa connecting flight ippudee cancel chesadu with out any notification , night 8pm nundi next day morning 5 am antunndu. Departure daggra vaditho godava. Lodging voucher ivvara ani. Vademo edo qr code ichhi dhanni scan chesi info ivvu valle istaru annadu, info anta istee case is created and email vachindi, 30days lo process chesta antunnadu

[megadheera]

16 minutes ago, karna11 said:

Naa connecting flight ippudee cancel chesadu with any notification , night 8pm nundi next day morning 5 am antunndu. Departure daggra vaditho godava. Lodging voucher ivvara ani. Vademo edo qr code ichhi dhanni scan chesi info ivvu valle istaru annadu, info anta istee case is created and email vachindi, 30days lo process chesta antunnadu

Happy airport stay uncle.. watch terminal movie to learn how to survive in airport 

[Spartan]

47 minutes ago, ManchamKodi said:

Airindia lo loss undi . enduku ilanti rules petti inkaa loss lo nedutaru ani Air India ceo asking DOT.

 @Konebhar6 book a tiket on AI and get a free travel credit

 

Airindia already cancelled flights so that they dont run into this rule

https://aviationa2z.com/index.php/2024/10/30/air-india-cancelling-60-us-flights/

[karna11]

15 minutes ago, Spartan said:

Airindia already cancelled flights so that they dont run into this rule

https://aviationa2z.com/index.php/2024/10/30/air-india-cancelling-60-us-flights/

Chitti @Spartan mee ooru vastunatenee 

[Spartan]

23 minutes ago, karna11 said:

Chitti @Spartan mee ooru vastunatenee 

when @karna11

[karna11]

16 minutes ago, Spartan said:

when @karna11

Today only

[karna11]

1 minute ago, karna11 said:

Today only

Vegas SWA  loo night 8:30 to morning 5:30 jaagarameee

[Hitman]

Cancellation ayite enta istaadu anedi big Q. edo oka 100 musti vestademo... if we were buy another flight it would cost fortune...in this case vaadu ichina 100 ee lekkaloki raadu... 

[kevinUsa]

2021 lo ilane naa baggage  lost ayindi air Canada lo 

Ventane velli oka 350$ shopping chesi vacha like shampoo 

Soap jacket shoes 

Toothpaste Listerine 

Shirts etc from costco and sent the bill to air Canada to get refund 

[Captain_nd_Coke]

37 minutes ago, kevinUsa said:

2021 lo ilane naa baggage  lost ayindi air Canada lo 

Ventane velli oka 350$ shopping chesi vacha like shampoo 

Soap jacket shoes 

Toothpaste Listerine 

Shirts etc from costco and sent the bill to air Canada to get refund 

Sent bill ok, refund ichada 

[kevinUsa]

7 minutes ago, Captain_nd_Coke said:

Sent bill ok, refund ichada 

Yes interact pampadu

[Jos]

59 minutes ago, kevinUsa said:

2021 lo ilane naa baggage  lost ayindi air Canada lo 

Ventane velli oka 350$ shopping chesi vacha like shampoo 

Soap jacket shoes 

Toothpaste Listerine 

Shirts etc from costco and sent the bill to air Canada to get refund 

On Diwali also dieing here leaving wife alone, good ra