Multiple Positions

[akashd2]

[b]Location: Bloomington IL[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description: PM with enterprise level experience in full life cycle infrastructure management with some software development management experience too[/b]
[b]Systems Project Management[/b]

Task Description: Project managers are responsible for understanding the project scope and ensuring project effectiveness in meeting the established goals and targets. They plan, direct, monitor and control projects using the project management discipline. Project managers ensure project resources are used appropriately. They work with business and Systems sponsors, vendors and project team members toward achieving intended results by critical dates.
This needs to be an experienced PM to lead delivery projects. Requirements for this person include:
- Must have successfully led large complex technical projects (>30,000 hours) to completion.
- Must possess the aptitude to understand new technology so they can adequately plan and manage tasks associated with implementing technical infrastructure.
- Must have good relationship building skills to enable them to work across multiple teams and skills such as IT Architects, Coordinators, Project Managers, and delivery teams.
- Must have demonstrated the flexibility to plan and manage a project within a large initiative where specific processes and standards are mandated.
- Must have demonstrated the ability to drive out a detailed project schedule and then manage it throughout the project lifecycle.

- The ability to consult on Project Management, including to plan, organize, monitor, and control Systems projects for the completion of procedural, infrastructure, and/or software development to meet customer defined requirements or business specifications.
- The ability to manage cross-functional teams who are responsible for delivering the approved projects on time, within budget, and with world-class quality results.
- The ability to lead cross-functional teams that may consist of both Systems and non-Systems professionals and work with the project sponsor to deliver solutions on time and within budget using approved tools, techniques, and methodologies.
- The ability to understand and apply the Project Management Book of Knowledge - PMBOK® as expressed by the Project Management Institute.

Skillsets:

Project Management skills and/or experience required (PMI experience/PMP certification highly desired)
Strong leadership skills
Excellent communication skills
Experience with CSM; Agile methodology & process expert
Experience working on enterprise-wide IT projects at a large corporate client
Technically focused project work
Understanding/experience with ITIL


[b]Location: Bloomington IL[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description:[/b]
[b]Telephony Connectivity Consulting and Network Support[/b]

Task Description: Individuals interested in this position should be have demonstrated skills / experience in the following:

- Solid understanding of telephony concepts - advance telephony skills
- Customer Voice Portal (CVP) or troubleshooting experience
- Experience troubleshooting Cisco Unified Communications Systems
- Experience with implementing or troubleshooting Cisco Unified Communications IP Telephony
- Experience with implementing or troubleshooting Cisco Unified Communications Manager (CUCM)
- Understanding of ITIL fundamentals
- Understands Cisco Unified SIP ***** (CUSP) via implementation or troubleshooting experience
- LDAP fundamentals
- Linux fundamentals
- Understand dial-on-demand routing

Skills that would be nice to have are:
- Understands advance configuration of Cisco switches and routers
- Understands VLAN and at least one guideline for configuring VLAN
- Unified Contract Center Enterprise (UCCE)
- Basic Call Center Concepts

Position Number: 545386
Location: Bloomington IL
Duration: Long Term/indefinite
Client: State Farm
C2C Rate: 39.58
Description:
Authentication Security Support

Task Description: Experience: 2 to 3 years minimum required in implementation, support and maintenance of the following software products, and languages.
Products:
~Tivoli Access Manager on Linux 6.0 or later
~OpenAM
~UNIX (Linux)

Languages:
~Lightweight Directory Access Protocol. (LDAP)
~LDAP Data Interchange Format (LDIF)
~Perl 5.8 for data manipulation (Net::LDAP) and programmatic software installation.
~Shell scripting. Linux for programmatic installation of software and configuration change implementations.

Additional skills and experience desired in the following software products, and languages.

Products:
~Tivoli Identity Manager on Linux
~Tivoli Directory Integrator on Linux
~Tivoli Directory Server

Languages:
~JavaScript
~Java

The individual in this position is required to have the following quality/skills:
~Good organizational, interpersonal, and communication skills both oral and written
~Experience in Enterprise level security concepts and design considerations
~Excellent customer service skills
~Ability to learn and apply technical information
~Ability to author clear and concise procedural technical documentation
~Self-Motivated and able to work without close supervision
~Ability to multitask in a busy and changing work environment
~Presentation/training skills

Other:
~Willing to carry a cell phone, be on call for 24 x 7 support.
~Willing to be on site 8 hours a day x 5 days each week, be available for weekends if needed.


[b]Location: Bloomington IL[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description:[/b]
[b]Network Performance Support[/b]

Task Description: This opening is for a FT network performance analyst on DC6. A network performance analyst will ensure that the capacity and performance of the enterprise network meets business partner needs by analyzing and reporting on trending data to identify threshold violations, degradation, prolonged spikes, or other key network performance metrics. Network Performance also analyzes networked applications at the protocol level to assess their performance and how they impact the State Farm infrastructure. The overall objective is to ensure the network infrastructure in use at State Farm is properly sized and tuned to provide our business partners with needed capacity and acceptable performance, as agreed upon within the business partners' Service Level Agreements (SLA).

Skills and Expertise:
· Packet analysis using tools such as OPNET IT Guru, Sniffer, Wireshark
· Network fundamentals (Cisco IOS, TCP/IP, OSI model)
· State Farm network architecture
The primary tasks include:
· Participate in performance testing of networked applications to determine if they meet the performance requirements of the customer.
· Apply good organization and problem-solving skills.
· Apply knowledge in performance monitoring and planning methodologies.
· Apply specific expertise in one or more tools (e.g., eHealth, NetQoS,OpNet, Observer/Gigamon, HTTP Watch, and WireShark)
· Apply performance tuning experience as it relates to I/O, network/hardware, SQL, and Java specific processes.
· Assist in creating and updating performance plans, bridging IT Infrastructure, application optimization, and provide strategic and tactical Business Requirements.
· Provide infrastructure performance assessment including complete analysis of perceived performance problems and be able to quantify results.
· Apply strong knowledge of Web Based Infrastructures.
· Apply working knowledge of database structures, modeling and tools.
· Participate in the creation of performance and capacity reports. These reports need to be understandable and meaningful for executive, middle management, and technical audiences.
· Experience in both capacity planning and capacity management.
· Apply knowledge of LAN/WAN technologies, TCP/IP, and network protocols.
· Apply knowledgeable of Service Management/ITIL best practices
· Apply Knowledge of project methodology/SDM

Competencies:
· Communication – Expresses ideas and facts effectively, contributes to open exchange of ideas, and exhibits an understanding of audience needs.
· Critical Thinking – The ability to understand an idea, situation, or problem through an in-depth analysis.
· Customer Focus – The desire to help or serve the customer and committed to continuous improvement of services. The ability to focus effort on discovering and meeting customers’ stated or unstated needs and expectations.
· Initiative - Recognizes what needs to be done and accomplishes it proactively


[b]Location: Bloomington IL[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description: DataCenter Architect[/b]
[b]IT Architecture Direction Consulting[/b]

Task Description: Systems Management Sector Lead is a second-level technology leadership role. Effective candidates must have a combination of second-level leadership competencies, technology skills, and process knowledge.

Key Leadership Competencies:
o Vision – ability to create, share, and connect back to the current state resulting in positive action and responses
o Relationship – building consensus by bringing others together for positive results on challenging situations
o Teamwork – empower team members, managers, inclusive collaboration across multiple peers
o Leadership Courage – take stance and responsibility for controversial or difficult decisions
o Collaboration – ability to work with multiple teams some that may have different goals; leads and encourages open dialogue on difficult topics and can work with and through others
*Demonstrated experience as a second-level (Lead IT Architect; director) leader. Documentation of one or more assignments leading a multi-discipline, multi-focused team
* Ability to develop and strengthen relationships with all levels (analysts, 1st line leaders, 2nd line leaders, and Executives) of associates
* Understanding how to enter a large, mature organization and drive change
* Accountable for creating and communicating the technology sector’s vision and strategies
* Accountable for creating and communicating a line-of-sight between enterprise goals, Systems goals and direction-level strategies
* Proven ability to work across a multi-discipline, multi-level team to establish and execute complex technology vision and direction
* Must be able to switch between strategic plan and thinking to tactical execution or problem-solving as needed
* Comfort in a high matrix leadership structure. Documented examples of leading teams that consist of line-managers, manager level technology leaders, and associates
* Demonstrated examples of communication to executive audiences especially executive level audiences
* Ability to understand and communicate technology concepts to multiple leadership levels

Technology\Process Skills:
The overall job duties for this assignment include maturing and implementing technology and process capabilities. The selected person will lead a large diverse team to define and implement these capabilities. Key focus areas for the position:
Desired Overall Experience
* Accountable for the development and maintenance of direction-level strategies and execution which includes process, data, and functionality
* Demonstrated experience in moving an organization from solution delivery based to a service based organization utilizing ITIL v3
* Accountable for discovering gaps in the architecture, prioritizing the work needed for resolution, and final resolution
* Accountable for ensuring that the sector’s direction is enabled
* Accountable for architecture-related issue resolution
* Accountable for setting the overall direction and strategy for capacity and performance management

Desired Technology Experience:
* Must have a strong technology understanding that crosses development and support disciplines
* Accountable for driving the Data Center Operational Strategy including the Next Generation Data Center strategy.
* Ability to understand emerging technology and process approaches is a must
* Knowledgeable of the industry leading tooling suites from HP/BMC/IBM/Service Now, etc.
* Accountable for the integrated tooling architecture including all tooling associated with the Service Management suite of products
* Knowledgeable of standard IT systems metrics and reporting tools

Desired Process Experience:
* Ability to drive Service management adoption across a large organization
* Experience defining strategies that accommodate business models which include managed services
* Accountable for close collaboration with other technology and sectors to define and manage the necessary capacity/performance forecasting and tooling integration
Please let me know if you have any questions or concerns.


[b]Location: Bloomington IL[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description: Senior Java developer/team lead/ application architect[/b]
[b]Task Description: Target TE Team: Architecture Governance[/b]
•Possess technical leadership capabilities including building and day to day leading of a small team
•Experience implementing technical solutions in large environments
•Knowledgeable in Architectural Development practices
•Desirable knowledge of the IAA framework originally developed by IBM
•Innovative thinker that has an interest in maintaining a vendor mentality for solution delivery

App Dev Architect Skills needed:
•Experience with Java development
•Knowledge of Spring MVC elements
•Strong understanding of end to end application design and development
•Experience identifying and resolving application errors

Position Number: 526865
Location: Bloomington IL
Duration: Long Term/indefinite
Client: State Farm
C2C Rate: Please send your best rate
Description: Infrastructure architect
Target TE Team: Architecture Governance

•Possess technical leadership capabilities including building and day to day leading of a small team
•Experience implementing technical solutions in large environments
•Knowledgeable in Architectural Development practices
•Desirable knowledge of the IAA framework originally developed by IBM
•Innovative thinker that has an interest in maintaining a vendor mentality for solution delivery

Infrastructure Architect Skills needed:
•Experience designing and/or implementing virtual infrastructure
•Experience designing and/or implementing large networks
•Knowledge of VMware, F5 or Cisco products a plus


[b]Location: Phoenix AZ[/b]
[b]Duration: Long Term/indefinite[/b]
[b]Description:[/b]
[b]Middleware Incident Support[/b]

Task Description: This is for a position on 3rd shift Command Center WEST, 11:30 pm to 7:45 am (CST) Sunday - Thursday, but will need to be shift/day flexible. ** shift will actually start Saturday Night at 11:30 pm CST **

The selected individual will join the Webserver/Middleware Remote Infrastructure Support team as an ISA (Incident Support Analyst). Team is responsible for providing 7X24, remote technical support for MSMQ, WebSphere MQ, WebSphere MQ Broker, Workflow, Websphere Process Server, WebSphere Application Server, Java Message Service (JMS), Enterprise Service Bus, and WTX on middleware servers. The team also applies changes to middleware servers, partners with Problem Management areas to resolve technical issues including determining initial root cause analysis, and works with project teams to implement new infrastructure into the environment.
The team is responsible for our Websphere Application Server and Websphere MQ, and those responsibilities include:
The individual in this position is required to have the following experience/skills:
Expert with maintenance and service restoration of Websphere Application Server version 5.1 or 6.x on AIX
Experience with Websphere Admin Console and configuring resources on JVM’s using shell scripts.
Monitor Java Virtual Machines (JVMs) for changes, performance characteristics, and availability.
Experience with Websphere MQ Administration on AIX, HP-UX. Ability to work with new MQ Clustering Topology.
Experience with Websphere Message Broker on AIX.
Experience with command line use on AIX, HP-UX, Linux servers
Knowledge of one or more of the following: (E)JES, $AVRS, JCL, DB2, UNIX Shell Scripting, TCP/IP, Active Directory, Java Virtual Machine
Basic knowledge of Networking technology and Enterprise Architecture.
Ability to adapt to a changing environment and priorities.
Demonstrated ability to perform advanced trouble shooting and develop solutions to Websphere and Middleware related problems.
Strong knowledge of HP Service Desk and basic understanding of OVO monitoring.
Ability to Work with a variety of areas including: customers, co-workers, business partners, server type owners and service providers
Expertise with event trends for automation or root cause analysis
Ability to create, review, and update KIs
Experience with LINUX running on Intel hardware
Effective oral and written communication skills
Ability to work in a team environment
Ability to adapt to a changing environment and priorities
Strong focus on customer service

Roles and Responsibilities:
Perform complex incident resolution including: identifying solution alternatives, recommending and implementing courses of action, and resolution of the incident.
Document solutions for future reference
Communicate event trends for automation or root cause analysts
Work with a variety of areas including: customers, co-workers, business partners, server type owners and service providers
Work closely with Incident Management and other Problem Management teams
Perform incident resolution for Websphere Application Server and for Websphere MQ
Report infrastructure incidents to the appropriate areas and resolve such incidents while maintaining incident ownership
Track and implement changes to the Websphere and Middleware environments and servers
Monitor Java Virtual Machines (JVMs) for changes, performance characteristics, and availability
Perform network issuance of Websphere applications
Change implementation
Other duties as assigned

Desired Certifications
IBM Certified System Administrator- WebSphere Application Server, Network Deployment, V6.X
IBM Certified System Administrator - WebSphere MQ V6.0
IBM Certified Administrator for SOA Solutions - WebSphere Process Server V6.0
IBM Certified System Administrator - IBM WebSphere Portal V6.

[b]Position Number:[/b]
[b]Location: Eagan MN[/b]
[b]Duration: 7 months[/b]
[b]Description: Production Support[/b]
Application Management Services (AMS) - Systems Engineer
See attachment for job description.
This position is for a 4 x 10 2nd shift schedule from 3 pm - 1:30 am CST Thu - Sun. Please confirm your candidates are able to work this specific shift in the comments.
We are open to Non-Local Candidates willing to relocate on their own dime. We will conduct Skype interviews for those candidates. Please reference the Skype Interview Tips in the Fieldglass Reference Library.
This role is very task orientated leveraging a ticketing system to receive change and incident tickets. They do not interact with any clients as incidents are received from customer service via the ticket system or via system application monitors. Will investigate the incidents, mitigate issue with levers - have escalation paths if needed.
We are looking for "worker bees" who can individually take on tasks with little to no collaboration. Will take place in 2 transition meetings each day - one at the beginning to have work transitioned from 1st shift (local) and one at end of shift to transition to 3rd shift (India). Must have good verbal communications for these meetings and in the case that a conference call with upper management is needed for an incident report.
Must Haves:
1. Working knowledge of UNIX/LINUX Platforms
2. Experience with web technologies, browsers and terminology (comfortable level - not development level)
3. Working knowledge of either Tomcat or IBM WebSphere application servers (this team uses Tomcat - but can learn if have WebSphere
Nice to Haves:
1. Understanding of network and database technologies (to understand how the process works as a whole for better troubleshooting)
2. Former Help Desk or Customer Service Experience (to have that problem solving mentality and understand the customer impact)
3. Similar positions in Banking or Insurance industry has been successful in recent talent
Why does the worker want this job?
1. On going needs that are frequently extended every 6 months
2. Will be working on premium Thomson Reuters products: WestLaw and WestLawNext two examples
3. Very important products to Thomson Reuters and their clients
4. Products impact profitability and reputation of company
5. A variety of technologies are used - many have broaden their technical skills in this positions
6. Around the clock coverage. Workers know what their schedule is. Team work together to cover shifts as they open up so "on call" is not needed. Workers have predictability in knowing when they are working.
7. Management is open to workers "trading shifts" in order to have a work-life-balance.
Qualification Rating
Operating Systems
Linux


and 3+ Yrs.
Unix


and 3+ Yrs.

This is a Legal Technology job posting. The two week guarantee will be applied to this position. You may submit a rolling 3 candidates on this posting. First round will go after 24 hours of being approved and additional rounds every 24 hours thereafter. As we have a limited number of suppliers receiving this job posting, you will not find updates on the semi-weekly job posting report to suppliers. We will leverage the chat messaging to provide updates. Please check your profile in Fieldglass to ensure you have these notifications turned on. This job posting is for Gayla Koehn's team. Please do not contact her directly about this position - please streamline all questions to MSP.

Application Management Services (AMS) - Systems Engineer


PRIMARY OBJECTIVES

This position is responsible for providing application support services for many of our external flagship products including [url="http://westlaw.com"]westlaw.com[/url] and WestlawNext. These services include coordinating and completing requested changes for those applications, and responding to incidents that are reported either by automated alerting or customer reported issues.

Application Services Engineers provide around-the-clock on-site coverage across 3 shifts. This position includes hours outside the established work schedule as needed and requires being part of an on-call rotation.


MAJOR AREAS OF ACCOUNTABILITY

1. Perform application releases, and other change tasks following established documentation and procedures.
2. Perform incident response activities to mitigate issues that affect the availability of supported applications. This includes responding to alerts via pager, using monitors and logging tools to investigate issues, bringing affected components out of service to mitigate customer impact, and escalating issues to appropriate partners.
3. Work with other AMS engineers to implement applications into pre-production and production environments adhering to the AMS operational support model.
4. Communicate status of change tickets and incidents.
5. Update existing documentation as changes occur.

NECESSARY QUALIFICATIONS AND SKILLS:

§ Work independently on complex tasks with some technical and management guidance.

§ Demonstrated ability to learn new platforms and technologies with a keen interest in expanding and applying this knowledge as new ones emerge.
§ Ability to work effectively in a fast-paced, challenging team environment.
§ Ability to manage multiple and sometimes competing priorities.
§ Excellent written and verbal communications.
§ Strong analytical and organizational skills.
§ Strong customer relationship management skills.
§ Creative problem solving skills.
§ Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including providing 24x7 pager coverage on a rotating basis.

PREVIOUS EXPERIENCE

§ Working knowledge of UNIX / LINUX platforms.
§ Experience with web technologies, browsers and terminology (i.e. HTML, Active Server Pages, CGI, XML, JSP, .net, etc.)
§ Working knowledge of Tomcat and IBM WebSphere application servers.
§ Understanding of network and database technologies a plus.
§ Former Help Desk or Customer Service experience also a plus.


[b]Location: Piscataway NJ[/b]
[b]Duration: 7 months[/b]
[b]Description:[/b]
[b]The Systems Build Engineer[/b] will perform the build and deployment of TDN systems for OCL migration taking directions from the lead Engineer. He or she would be taking the server build plan created by the TDN Architect and perform server builds for various classes of servers (RTMDDB, DTP, ITC, EODDB, etc.) including OS, patches, software, and tools. He or she will ensure that the server builds are done accurately and help troubleshoot issues in conjunction with TDN Architect and Application Development teams. Solaris System Administration required.

Position Number: 12090
[b]Location: Piscataway NJ[/b]
[b]Duration: 7 months[/b]
[b]Description:[/b]
[b]Senior Systems Build Engineer:[/b]
He or she will be the lead Systems Build Engineer performing the build and deployment of TDN systems for OCL migration. He or she would be taking the server build plan created by the TDN Architect and perform server builds for various classes of servers (RTMDDB, DTP, ITC, EODDB, etc.) including OS, patches, software, and tools. In addition, the Engineer would work with Network Engineering team to ensure servers are assigned to proper VLANs in Texas Data center and have appropriate network connectivity. He or she will also lead other Junior Systems Engineers in ensuring server builds are done accurately and help them troubleshoot issues in conjunction with TDN Architect and Application Development teams. He will have overall responsibility to build and deploy 300+ TDN Servers in Texas. Solaris System Administration required.

For Details provide resumes to [email protected] with the description og job in subject.