Jump to content

Ca Service Desk Manager Online / Corporate Training

postingsandhara

By postingsandhara
in IT Jobs and Training

 Share

Recommended Posts

postingsandhara Jr Artist

postingsandhara

Posted
Posted
  • IT Service Management
  • Introduction
  • ITIL
  • Service Desk(ITSM)
  • Service Desk Applications
  • CA Technologies
  • CA Service Desk Manager
  • A Simple Architecture
  • A Distributed Architecture
  • Service Desk Process flow
  • Incident/Request/Problem/Change management
  • CA Service Desk Modules and Versions
  • Contacts
  • Groups
  • Roles and Access types
  • Data partition
  • Archive and purge
  • CA CMDB
  • Notifications
  • Mail-eater
  • Service Level Agreements
  • Service types, Events and Macros
  • A Simple SLA
  • Multi-tenancy
  • Support automation
  • CMDB Visualizer
  • Survey
  • Change Calendar
  • Stored Queries
  • Web Screen Painter
  • Spel Coding
  • Integration
  • Migration
  • Reporting
  • CA Business Intelligence

 

 

 

Contact US: 201-905-1656/201-210-8616

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing
×
×
  • Create New...