Servicenow Online / Corporate Training

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Introduction to Service Now

• Introduction to service now instances & Process SNC Navigations
• c) SNC Applications and Modules
• d) Forms,Lists and Tables Process

2. Configuring Users and Groups

• a) Users
• Groups
• c) Roles

3. Basic Forms and List Modifications

• a) Personalizing Forms
• Personalizing Lists
• c) Introduction to Fields

4. Scripting

• a) Client Side scripting
  • i) Client Scripts (Intro, How to write and use)
  • ii) UI Policy (Intro, How to write and use)

• Server Side scripting
  • i) UI Action (Intro, How to write and use)
  • ii) Business Rules (Intro, How to write and use)
  • iii) Script Include

5. Tables and Columns

• a) Introduction, schema map, creating tables adding fields etc.

6. Applications and Modules

• a) Creating and modifying applications and modules and other related activities

7. Update Set

• a) Introduction to update set
• Creating an update set.
• c) Using an update set.

8. Reports, Gauges and HomePage

• a) Introduction to Reports, Gauges and Homepages
•  Creating Reports, Gauges and Homepages
• c) Creating a UI Page, Script Includes

9. CMS Portal

• a) Creating CMS pages
•  Linking pages
• c) Creating sections and adding sections to pages.

10. Service Catalog

• a) Introduction to Items and Categories
•  Record Producers
• c) Introduction to Variables and Variable Sets.
• d) Creating workflows
• e) Associating workflows to Items

Contact US: 201-905-1656/201-210-8616