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Introduction to Service Now

  • Introduction to service now instances & Process SNC Navigations
  • c) SNC Applications and Modules
  • d) Forms,Lists and Tables Process

2. Configuring Users and Groups

  • a) Users
  • Groups
  • c) Roles

3. Basic Forms and List Modifications

  • a) Personalizing Forms
  • Personalizing Lists
  • c) Introduction to Fields

4. Scripting

  • a) Client Side scripting
    • i) Client Scripts (Intro, How to write and use)
    • ii) UI Policy (Intro, How to write and use)
  • Server Side scripting
    • i) UI Action (Intro, How to write and use)
    • ii) Business Rules (Intro, How to write and use)
    • iii) Script Include

5. Tables and Columns

  • a) Introduction, schema map, creating tables adding fields etc.

6. Applications and Modules

  • a) Creating and modifying applications and modules and other related activities

7. Update Set

  • a) Introduction to update set
  • Creating an update set.
  • c) Using an update set.

8. Reports, Gauges and HomePage

  • a) Introduction to Reports, Gauges and Homepages
  •  Creating Reports, Gauges and Homepages
  • c) Creating a UI Page, Script Includes

9. CMS Portal

  • a) Creating CMS pages
  •  Linking pages
  • c) Creating sections and adding sections to pages.

10. Service Catalog

  • a) Introduction to Items and Categories
  •  Record Producers
  • c) Introduction to Variables and Variable Sets.
  • d) Creating workflows
  • e) Associating workflows to Items

Contact US: 201-905-1656/201-210-8616

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