Davidjhon Posted August 4, 2016 Report Share Posted August 4, 2016 We Provide Online Training |Training| support on Service now with Real Time Experts Course Outline: 1) Core Configuration –Configure Navigation, Search and UI Options –Manage Lists, Filters, and Forms –UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts –Activate Plugins 2) User Administration Configure User Accounts Add Groups and Assign Users to Groups Assign Roles 3) Manage Data with tables and CMDB –Learn How to Manage Data with Tables –Work with the CMDB to add New Configuration Items (CIs) 4)Manage Data with Import Set and Update Set –Work with Import Sets –Create and Apply Update Sets 5) Process Application –Work with Knowledge Base –Create and Populate Service Catalog Items and Order Guide Workflows Revision of all above technical stuff – Mock interview Part 1 6) Core Application Administration –Set up Email Notifications and SMS Alerts –Learn about Upgrade Process and Release Cycle –Implement Contextual Application Security –Record Baseline Performance Statistics 7)Service Administration –Create and Modify Reports –Create and Apply SLAs –Customize and Brand Your Instance –Use Social IT Capabilities 8) Case studies/Walk through some real projects 9) Interview Guidance – Interview Part 2 10) Ad-hoc session for question and answer You can reach us @ 3092003878 or Email us: [email protected] Quote Link to comment Share on other sites More sharing options...
.thumb.gif.343fe49c7e1c507ae0056326bd8cf77e.gif)
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.