Service Now Online Training |Training| support +913092003848

[Davidjhon]

We Provide Online Training |Training| support on Service now with Real Time Experts

Course Outline:

1) Core Configuration

–Configure Navigation, Search and UI Options

–Manage Lists, Filters, and Forms

–UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts

–Activate Plugins

2) User Administration

Configure User Accounts

Add Groups and Assign Users to Groups

Assign Roles

3) Manage Data with tables and CMDB

–Learn How to Manage Data with Tables

–Work with the CMDB to add New Configuration Items (CIs)

4)Manage Data with Import Set and Update Set

–Work with Import Sets

–Create and Apply Update Sets

5) Process Application

–Work with Knowledge Base

–Create and Populate Service Catalog Items and Order Guide

Workflows

Revision of all above technical stuff – Mock interview Part 1

6) Core Application Administration

–Set up Email Notifications and SMS Alerts

–Learn about Upgrade Process and Release Cycle

–Implement Contextual Application Security

–Record Baseline Performance Statistics

7)Service Administration

–Create and Modify Reports

–Create and Apply SLAs

–Customize and Brand Your Instance

–Use Social IT Capabilities

8) Case studies/Walk through some real projects

9) Interview Guidance  – Interview Part 2

10) Ad-hoc session for question and answer     You can reach us @   3092003878 or Email us: [email protected]