About united incident

[MRI]

Just now, Batman_fan said:

people are doing that. you probably don't know. See what happened to BP after that oil spill. Check what happened to Uber after Travis's rudeness on uber driver. It's happening. 

commendable. They should even establish and run a business then. Seems like they know alot.

[ICANWIN]

7 minutes ago, RubberBaloo said:

right prakaram right prakaram ani laws pakkana petti whats right or wrong morally choodu.. and andaru nee attitude tho unte corporations will get more leeway to do such things. 

see simple example: you are working for a company X. you mess up something bcoz of which a customer gets badly effected. usual gaa aithe you get fired or you get warning for such thing and you will be more careful next time and try to avoid your mistake.

ide scenario lo if your boss does not say anything and actually praise you instead apudu nee attitude elaa untadi.. cheste chestaa lekapothe lite anattu untadi.. you wont care about your customer.

same thing here. if public has your attitude and support united, saying it is all good, then their attitude will be more aggressive and next time they wont even have second thoughts about bumping someone off the plane. everytime any employee messes up and they need seats they think no big deal we can get rid of some passengers.

Instead, if public criticizes their action and prove that such acts can lead to disastrous effects next time customers tho deal chesetapudu mundu venaka alochistaaru..

can you really buy time with money?? seriously?? fly autunnaru ante pani undane kada.. what if you are going for your grad walk.. what if a husband is going to visit a wife who is going to deliver..what if someone is dying??  ilaa savaa lakshalu untaai, you cant really put a price tag on it. 

they did according to law or not thats a different thing.. what they did is wrong. and corporations should not have such attitude. it is a good time to remind them if they are not.

 

 

 

[MRI]

1 minute ago, RubberBaloo said:

right prakaram right prakaram ani laws pakkana petti whats right or wrong morally choodu.. and andaru nee attitude tho unte corporations will get more leeway to do such things. 

see simple example: you are working for a company X. you mess up something bcoz of which a customer gets badly effected. usual gaa aithe you get fired or you get warning for such thing and you will be more careful next time and try to avoid your mistake.

ide scenario lo if your boss does not say anything and actually praise you instead apudu nee attitude elaa untadi.. cheste chestaa lekapothe lite anattu untadi.. you wont care about your customer.

same thing here. if public has your attitude and support united, saying it is all good, then their attitude will be more aggressive and next time they wont even have second thoughts about bumping someone off the plane. everytime any employee messes up and they need seats they think no big deal we can get rid of some passengers.

Instead, if public criticizes their action and prove that such acts can lead to disastrous effects next time customers tho deal chesetapudu mundu venaka alochistaaru..

can you really buy time with money?? seriously?? fly autunnaru ante pani undane kada.. what if you are going for your grad walk.. what if a husband is going to visit a wife who is going to deliver..what if someone is dying??  ilaa savaa lakshalu untaai, you cant really put a price tag on it. 

they did according to law or not thats a different thing.. what they did is wrong. and corporations should not have such attitude. it is a good time to remind them if they are not.

 

 

 

hello bro.. United di tappud assalu ledu analedu.. they could have dealt it different.. that was a PR failure.. kani andaru policy approve chesina Govt and proper ga handle cheyani police meda padakunda united meeda padadam ento ardham katledu.. leeway ivvoddu.. adi marchadaniki govt and police meeda padandi.. see what EU did.. there compensations are awesome..

nuvvu cheppina examples correct ey.. we donot hav3 a way to compensate for time.. but that's life and the situations are fate..

[Batman_fan]

1 minute ago, MRI said:

lol. think practical. Police enforce law upon request of any rightful party. parties don't  teach how to execute their right. Govt trains police. It is like saying he tried to kill me but when police pulled out guns since perpetrator has a gun, you are asking polive to put guns in their holsters.

Well, that failed and so United need to rethink which they are doing. But still they offered compensation in the first place.

The thing you are sayingnis what sets apart a business. But a profit making business can survive by just following rules. Ethics and morals need to be exercised by individuals first. a person dodges them when they need to execute but when it comes to businesses all shout about them.

This is exactly what United thought and screwed up. Now they lost 255 Million. When you are in customer facing business, you need to know how to behave with customer and how it is going to affect your business in long run. When no one volunteered for 1K, they should raise it to 2K or may be 3 K. There is no limit to maximum compensation and the rule clearly says that. 

BTW, survival doesn't apply to airline industry. They all are running in losses and only way they can get good share of market is by differentiating themselves. In this case they badly messed up.

[ICANWIN]

24 minutes ago, Batman_fan said:

99.99999 people thought what United was unethical. So the drop in stock price and all the backlash. A good business person will never forget corporate social responsibility. 

+1

[MRI]

make the govt work for you.. don't  rub your opinions on organizations that are into businesss.. 

SouthWest is taking so kuch advantage of this situation and roasting United.. tellme isn't this clause in their policy? if the same police were working near their flight.. the same thing could have happened.. do you also know that SouthWest booted the most number of people involuntarily last year?

fight for a change against all airliners, govt, cops.. they are a mafia.. roasting only United is funny..

[RubberBaloo]

6 minutes ago, MRI said:

lol. think practical. Police enforce law upon request of any rightful party. parties don't  teach how to execute their right. Govt trains police. It is like saying he tried to kill me but when police pulled out guns since perpetrator has a gun, you are asking polive to put guns in their holsters.

Well, that failed and so United need to rethink which they are doing. But still they offered compensation in the first place.

The thing you are sayingnis what sets apart a business. But a profit making business can survive by just following rules. Ethics and morals need to be exercised by individuals first. a person dodges them when they need to execute but when it comes to businesses all shout about them.

situation evarko jarigindi kabatti anta easy gaa lite antunav.. what if it happens to you. emundi aa 800 teeskuni digestaa antaav. it depends on what situation you are in man. roju oka laage undadu. their might be situations where you will be ready to spend thousands to get to some place in time. you will not know until it happens to you. 

It should not be ok for any corporation to treat people like this. 

CEO's earlier statement : the passenger was belligerent and disruptive..

after backlash from public

CEO Statement : the passenger is absolutely not at fault. if the crew had commonsense this situation could have been avoided.

thats the difference. and that effects how they treat public in future which includes you and me.

 

[MRI]

Just now, RubberBaloo said:

situation evarko jarigindi kabatti anta easy gaa lite antunav.. what if it happens to you. emundi aa 800 teeskuni digestaa antaav. it depends on what situation you are in man. roju oka laage undadu. their might be situations where you will be ready to spend thousands to get to some place in time. you will not know until it happens to you. 

It should not be ok for any corporation to treat people like this. 

CEO's earlier statement : the passenger was belligerent and disruptive..

after backlash from public

CEO Statement : the passenger is absolutely not at fault. if the crew had commonsense this situation could have been avoided.

thats the difference. and that effects how they treat public in future which includes you and me.

 

negotiate chesukovachu.. police raganey ardham chesukuni povali.. tickey koneytwppudey rasuntundi.. idi na plane.. naku kuduruteney istanu seat ani.. tick petti oppukuntavu kada.. nenu diga.. verey vaafini dimpuko.. neku lawsuit pamputw wney kadhal enduku? nee time matramey neeku makhyam.. malli janala kosam poradata annattu covering.. vere vadini teesestey moosukuni koorchunnaduga veedey..

CEO clear ga PR and stock holders kosam talonchaduley bro..

[Batman_fan]

9 minutes ago, MRI said:

make the govt work for you.. don't  rub your opinions on organizations that are into businesss.. 

SouthWest is taking so kuch advantage of this situation and roasting United.. tellme isn't this clause in their policy? if the same police were working near their flight.. the same thing could have happened.. do you also know that SouthWest booted the most number of people involuntarily last year?

fight for a change against all airliners, govt, cops.. they are a mafia.. roasting only United is funny..

South West probably wouldn't do that. That is why it had become so successful. There is a case study in harvard on why SW become so successful and do you know the conclusion? It is customer satisfaction and SW care much more about the customers than any other airlines. Their CEO personally invites the best employees and have lunch with them. 

It is these simple things that can make or break a firm. Poor United didn't realize it. 

[MRI]

Just now, MRI said:

make the govt work for you.. don't  rub your opinions on organizations that are into businesss.. 

SouthWest is taking so kuch advantage of this situation and roasting United.. tellme isn't this clause in their policy? if the same police were working near their flight.. the same thing could have happened.. do you also know that SouthWest booted the most number of people involuntarily last year?

fight for a change against all airliners, govt, cops.. they are a mafia.. roasting only United is funny..

@RubberBaloo

[RubberBaloo]

5 minutes ago, MRI said:

hello bro.. United di tappud assalu ledu analedu.. they could have dealt it different.. that was a PR failure.. kani andaru policy approve chesina Govt and proper ga handle cheyani police meda padakunda united meeda padadam ento ardham katledu.. leeway ivvoddu.. adi marchadaniki govt and police meeda padandi.. see what EU did.. there compensations are awesome..

nuvvu cheppina examples correct ey.. we donot hav3 a way to compensate for time.. but that's life and the situations are fate..

the situation should not ve been escalated to police at the first place. asalu police ni pilichey passenger ni  teeseyyali ani asalu idea elaa vachindi.. im talking about that attitude. that should not have been in their possible options but attitude enta daridrama ante thats was the first and default option they could think of. that mindset, and attitude has to change.

nuv chepindi elaa undi ante.. murder contract ki assassin ni hire cheskunte contract ichinavaadi tappu emi undi champinodu kada main ani. loll kani adi reverse kada. 

in here police should have asked about the situation. they cant act as private security or bouncers. vaalladi kooda thapu undi.

[MRI]

Just now, Batman_fan said:

South West probably wouldn't do that. That is why it had become so successful. There is a case study in harvard on why SW become so successful and do you know the conclusion? It is customer satisfaction and they care much more about the customers than any other airlines. CEO personally invites the best employees and have lunch with them. 

It is these simple things that can make or break a firm. Poor United didn't realize it. 

yes United can learn things. And yes SouthWest has a lot better customer service.. it comes from the fact their internal allocations work, bags fly free, and on time flights..

but this could have easily happened to southWest even.. if these cops and such an adamant passenger was there.. if SouthWest do that, ask them to remove this policy from their terms and conditions.. 

[ICANWIN]

7 minutes ago, MRI said:

negotiate chesukovachu.. police raganey ardham chesukuni povali.. tickey koneytwppudey rasuntundi.. idi na plane.. naku kuduruteney istanu seat ani.. tick petti oppukuntavu kada.. nenu diga.. verey vaafini dimpuko.. neku lawsuit pamputw wney kadhal enduku? nee time matramey neeku makhyam.. malli janala kosam poradata annattu covering.. vere vadini teesestey moosukuni koorchunnaduga veedey..

CEO clear ga PR and stock holders kosam talonchaduley bro..

If all this true why did CEO in his interview agreed the passenger was not at fault and also assured no passenger who entered the flight and sat in his seat would ever be treated this way? Do u think CEO doesn't know all these rules? Would he give interview without consulting attorney and knowing all legal loopholes or what ever?

Simple dude...there is more in business..u r saying ethics akkarledu but ethcis aey brand name ni build chestayi...no one want to spend money where the spending customer is  not respected...at least not treated with min humanity.

Even if this passenger really wanted to misuse situation even then united is not right

[MRI]

Just now, RubberBaloo said:

the situation should not ve been escalated to police at the first place. asalu police ni pilichey passenger ni  teeseyyali ani asalu idea elaa vachindi.. im talking about that attitude. that should not have been in their possible options but attitude enta daridrama ante thats was the first and default option they could think of. that mindset, and attitude has to change.

nuv chepindi elaa undi ante.. murder contract ki assassin ni hire cheskunte contract ichinavaadi tappu emi undi champinodu kada main ani. loll kani adi reverse kada. 

in here police should have asked about the situation. they cant act as private security or bouncers. vaalladi kooda thapu undi.

someones occupying your property and hwmpering your life.. you will call law enforcement.. not try negotiating with perpetrator..

[RubberBaloo]

1 minute ago, MRI said:

negotiate chesukovachu.. police raganey ardham chesukuni povali.. tickey koneytwppudey rasuntundi.. idi na plane.. naku kuduruteney istanu seat ani.. tick petti oppukuntavu kada.. nenu diga.. verey vaafini dimpuko.. neku lawsuit pamputw wney kadhal enduku? nee time matramey neeku makhyam.. malli janala kosam poradata annattu covering.. vere vadini teesestey moosukuni koorchunnaduga veedey..

CEO clear ga PR and stock holders kosam talonchaduley bro..

dude im not arguing about who is legally at fault. im talking about moral codes.

should it be ok for such things to happen????? I am saying NO. A big big no. no once should get bumped off a plane after they are all settled in. AIRLINES SHOULD NOT THINK THAT IT IS OK TO DO THAT. this is my main point. I am not talking about laws.  I am talking about the very attitude about the airlines.

you can be nice to your customers while making profits. you dont have to be an asshole to make profits. they are not mutually exclusive.