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Salesforce Admin Online Training|Training-3092003848

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21st Century Software Solutions Private Limited is the best Online Training providers worldwide with real time experts:

Course Outline:

Module – 1

  • What is CRM (Customer Relationship Management)?
  • CRM Basic entities
  • Existing CRMs
  • Salesforce.com Introduction
  • Standard Objects
  • Custom Objects
  • Why Salesforce.com?
  • Different editions in Salesforce.com
  • How to sign up for Developer Edition?

Module – 2

  • Types of Fields
  • What are Records,Related Lists
  • Types of Objects
    • Standard Objects
    • Custom Objects
    • Standard Fields
    • Custom Fields
  • Types of Relationships
  • Field Dependency
  • Different types of Email templates
    • Text
    • HTML (using Letterhead)
    • Custom (without using Letterhead)
  • Visualforce

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