Claiming travel insurance/protection for cancelled flight.

[Amrita]

3 minutes ago, WigsandThighs said:

Don’t be cheap..pay and buy other available tickets than bugging customer agents with your stupidness tickets unte isthunde levu ani chebithe artham aithaledha? Dhamak vaadu koncham 

Ni CC ivvu alane 1600$ extra petti konta for airlines fault.  Dont be cheap ni ideals nitone modaledadam using ur dhamak 

[Peddayana]

2 hours ago, Amrita said:

Hi ,

 

Need some info/help regarding claiming travel insurance as my parents flight was cancelled by airlines for one leg.

 

They initial itinerary was multi trip HYD - LON - SLC  -- Traveled as per schedule.

 

Return ticket was multi trip too SLC- LON -HYD  - Break journey for a month and half in LON.

 

LON-HYD flight was cancelled and the only option they are providing is refund for SLC-LON_HYD flights. They are not even trying to put them into different flight with flex dates.

 

I bought these tickets for 1800$ per person and the refund they are giving is 620$  . Since it is peak time in june and july ippudu 1400$ around unnayi around same dates.  What can i do now? 

 

I bought them through Chase sapphire preferred and they also have religare insurance. Should i take refund and buy new tickets and then call chase? Did anyone run into same situation? I appreciate your replies.

 

Thanks in advance. 

Sapphire preferred will have its own travel insurance , check if it covers your scenario

https://www.chase.com/content/chasecom/en/card-benefits/benefit-details/sapphire-trip-cancellation-trip-interruption-insurance-5000.html

[Amrita]

4 minutes ago, Peddayana said:

Sapphire preferred will have its own travel insurance , check if it covers your scenario

https://www.chase.com/content/chasecom/en/card-benefits/benefit-details/sapphire-trip-cancellation-trip-interruption-insurance-5000.html

Thank you ! 

[pistaUncle]

1 hour ago, Amrita said:

It is code share flight but they wouldnt involve with negotiations because i bought through Virgin Atlantic edaina vaditoney negotiate cheyali. VA doesnt give option of changing flight. He says only option is to get refund of 629$ for two legs. I already explored options was on call for hours over the weekend. 

Here is link to full text of EU laws/regulation with regards to flight delays/cancellations. In your case article 5 (Cancellation ) ,7 (right to compensation) ,8 (right to reimbursement and rerouting) are applicable. read these paragraphs carefully and determine what Virgin offered you meets the criteria specified. I am not a legal expert but an airline can not simply cancel your entire leg and deny rerouting, they typically ask for fare difference for rerouting if fare class you booked is not available

https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32004R0261&qid=1398940680699&from=EN

 

You might have already read virgin policy https://flywith.virginatlantic.com/gb/en/at-the-airport/rebooking-after-flight-disruptions/flight-disruption-policy.html

it clearly has this one as an option so ask them why cant they give SLC-LON-DEL option

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Re-book on a Virgin Atlantic flight to another destination

Subject to availability. Any additional fare cost will be charged. If the new fare is lower the difference will be refunded. (You will be responsible for any hotel accommodation; meals and other transport costs should you choose this option.)

General Conditions
• All re-routings involving other carriers must be notified and authorised by Virgin Atlantic before travel commences.

 

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[Amrita]

10 minutes ago, pistaUncle said:

Here is link to full text of EU laws/regulation with regards to flight delays/cancellations. In your case article 5 (Cancellation ) ,7 (right to compensation) ,8 (right to reimbursement and rerouting) are applicable. read these paragraphs carefully and determine what Virgin offered you meets the criteria specified. I am not a legal expert but an airline can not simply cancel your entire leg and deny rerouting, they typically ask for fare difference for rerouting if fare class you booked is not available

https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32004R0261&qid=1398940680699&from=EN

 

You might have already read virgin policy https://flywith.virginatlantic.com/gb/en/at-the-airport/rebooking-after-flight-disruptions/flight-disruption-policy.html

it clearly has this one as an option so ask them why cant they give SLC-LON-DEL option

------

Re-book on a Virgin Atlantic flight to another destination

Subject to availability. Any additional fare cost will be charged. If the new fare is lower the difference will be refunded. (You will be responsible for any hotel accommodation; meals and other transport costs should you choose this option.)

General Conditions
• All re-routings involving other carriers must be notified and authorised by Virgin Atlantic before travel commences.

 

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Thanks dude ! I will read this and call them. 

[kiraak_poradu]

Just now, Amrita said:

Thanks dude ! I will read this and call them. 

nee faisal etu povu kaka...

nen unna kada wish cheydaniki

jayeebhava

[Amrita]

1 minute ago, kiraak_poradu said:

nee faisal etu povu kaka...

nen unna kada wish cheydaniki

jayeebhava

Gatla avute anandista 

[kiraak_poradu]

Just now, Amrita said:

Gatla avute anandista 

baadam pista em kadu

[Amrita]

Just now, kiraak_poradu said:

baadam pista em kadu

kadu its jeedipappu and sarapappu