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The Psychology Behind Happy Guests with Kanan Whited and Alex Husner
In this episode of the podcast, Mateo and John chat it up with Happy Guest co-founders Alex Husner and Kanan Whited. There's something refreshing about this guest portal and the story and psychology behind the app is entertaining and fulfilling. You're gonna want to download this one.Episode Highlights:Guest Introductions: Exciting projects ahead: Alex, a returning guest, shares her excitement about new projects and life post-Casago.First-time guest Kanan Whitehead, co-founder of Happy Guest, joins the show to discuss his journey into vacation rental tech.Kanan’s Origin Story: From Amazon to Vacation Rentals: Kanan’s background in scaling creativity at Amazon/Whole Foods led him into vacation rental branding and operations. His work at Airbnb led to developing tools that streamline operations for property managers, leading to the founding of Happy Guest.Why Happy Guest was created: Kanan and Alex discuss how Happy Guest was born from a desire to simplify the vacation rental guest experience. Focus on creating a seamless guest journey by improving communication, workflows, and reducing operational burdens for managers.Psychology of the Guest Journey: Happy Guest focuses on the psychology of guest interactions, creating a fun and stress-free experience for both guests and property Upsells Timing: The trend is upsells in the property management space, but upsells are most effective closer to the check-in date rather than at the time of booking.Importance of Guest Communication: Guests prefer to communicate on platforms they are comfortable with (e.g., Airbnb), and property managers should align with those preferences while collecting necessary contact details.Unified Communication: The challenge of disjointed guest communications (email, text, Airbnb messages) can make Airbnb the most consistent touchpoint. The goal is to streamline communication and keep it aligned with the guest's preferences.Gamification: Happy Guest's check-in process includes a gamified element to
Sh!t That Goes On In Our Heads
Healing Isn’t Linear: Lessons from Wil’s Mental Health Journey
Welcome to Shit That Goes On In Our Heads, an award-winning podcast proudly recognized as the 2024 People’s Choice Podcast Award Winner for Health and the 2024 Women In Podcasting Award Winner for Best Mental Health Podcast. In this powerful episode, we sit down with the incredible Wil Watson to discuss the challenges and triumphs of mental health, highlighting her courageous journey toward healing and self-discovery.
We want to hear from you! Please share your feedback on this episode at https://castfeedback.com/67521f0bde0b101c7b10442a. You can leave a written comment or send us a voice message.
About Our Guest: Wil Watson
Wil Watson is an advocate for mental health, resilience, and self-growth. Sharing her personal experiences, Wil highlights the importance of seeking help, setting boundaries, and finding grace in life’s most challenging moments. Her inspiring story is a testament to the fact that healing is not a straight path but is always worth the journey.
Key Takeaways from This Episode:
Healing is not linear – Wil shares how understanding this truth has been critical to her mental health journey. Progress comes with ups and downs, and that’s okay.
Protecting your peace is essential – Setting boundaries and being mindful of who and what you allow into your life is key to maintaining mental health.
Ask for help early – Wil emphasizes the importance of recognizing the signs when you’re struggling and seeking professional help without delay.
Links and Resources Mentioned in This Episode:
Wil Watson’s Website: https://www.watsonhcm.com/
Wil Watson on LinkedIn: http://www.linkedin.com/in/wiltona-w
Leave Feedback or a Voice Message: https://castfeedback.com/67521f0bde0b101c7b10442a
Review Us Here: https://goesoninourheads.net/add-your-podcast-reviews
Subscribe, Rate, and Review!
Never miss an episode of Shit That Goes On In Our Heads! Subscribe on your favorite podcast platform, rate us, and leave a review. Your support helps us continue to break
Code Reds - Breaking Down All Things Cincinnati Baseball with Mike Petraglia
Code Reds Rece Hinds, Elly De La Cruz Give Reds Desperately Needed Lift
CINCINNATI -- It's been a typically up-and-down week for the 2024 Cincinnati Reds as they try to make a push before the All-Star break to get above .500 and generate momentum for a second-half playoff push. Rece Hinds has come out of nowhere to provide a spark and Elly De La Cruz and Hunter Greene are both headed to the All-Star Game in Texas for the first time. Mark Sheldon of MLB.com joins Trags to break it down on the latest edition of the Code Reds podcast.
One Minute Podcast Tips
Why Listeners and Consumption Matter More Than Downloads
Listeners and consumption percentage are the two key analytics every podcaster should focus on to gauge their podcast's success. While downloads are important, understanding who's actually listening to your episodes provides a clearer picture of engagement. Products I Use for One Minute Podcast TipsNote: these may contain affiliate links, so I get a small percentage of any product you buy when using my link.My equipment:Shure SM7B dynamic micTZ Audio Stellar X2 condenser micRodecaster Pro II audio production studioSony MDR-7506 Studio Monitor HeadphonesJOBY Wavo Boom ArmElgato Wave Mic Arm Low ProfileRecommended resources:Captivate.fmSubstackBoomcaster remote interviewingHindenburg ProOne Minute Podcast Tips is a podcast education show brought to you by Danny Brown. If you enjoy the show, I'd love for you to leave a rating or review on your favourite podcast app!And please let your friends and other podcasters know they can listen for free on Spotify and Apple Podcasts, as well as their preferred podcast app, or online at One Minute Podcast Tips.This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy
Sye Raa Trailer (Telugu) - Chiranjeevi | Ram Charan | Surender Reddy | Oct 2nd Release
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