Epiq opens global capability centre in Hyderabad

[NenuEvaru]

 

The Hyderabad centre will serve customers globally and the company’s offices worldwide. The company operates in 15 countries with more than 80 offices and has 14 data centres worldwide

 

Epiq Global leadership team with Telangana IT principal secretary Jayesh Ranjan at the opening of Hyderabad centre on Thursday.

Hyderabad: US-based technology-enabled legal services company Epiq Global, which has opened its global capability centre in Hyderabad on Thursday, is keen to make India and Hyderabad its technology hub and brain power to drive operational excellence to deliver better platforms and more artificial intelligence-enabled outcomes.

The Hyderabad centre will serve customers globally and the company’s offices worldwide. The company operates in 15 countries with more than 80 offices and has 14 data centres worldwide, including one established in Hyderabad now.

 

On what the company will offer, Epiq president & CFO Vishal Chhibbar told Telangana Today, “Epiq has three main businesses-legal solutions (which helps customers do forensics, data discovery, e-discovery, document review and manage claims; operation solutions (to serve customers with document review or managing e-discovery or data management and other services); and court-specific solutions (dealing with bankruptcy, class action, mass tort and corporate restructuring). Both operations and technology support systems are going to be based in Hyderabad.”

Epiq, going forward, will explore domestic market opportunities in the areas of document review and management, data management and e-discovery services. There is a potential to cater to India market and after 6-12 months of study, a decision will be taken if we can create an operational business unit targeting India as a market.

Sectoral demand        

He pointed out that good growth is coming from General Data Protection Regulation (GDPR) compliance, globally. Epiq is moving up the value chain with transactional services, AI-enabled work and information governance. The US and Europe are showing growth prospects in information governance with a focus on how preventive actions can be taken before a breach can happen or litigation occurs.

He added, “Epiq today manages 84 terrabytes of data. We handle multiple court cases, litigations and e-discovery. Pharmaceuticals and electronics are some of the sectors where several litigations are happening, primarily centred at patents. We cater to 6,000 customers including law firms, banking, lifesciences and several other industries.”

Product development

Epiq is already deploying artificial intelligence and data analytics. The company is building thought leadership on blockchain.

Chhibbar said, “In 2019, we issued nine million cheques to different end customers for various court system claims. Today we are using a cheque payment system. We are looking at how we can develop much faster payment methods that will reach customers. We want to create a much more secure environment for court payments. We are working on this product now.”

He added, “Also, we have 14 data centres across the world, which we are managing data on our own premise. We are now looking at a dual technology of cloud-based data management in addition to data centres. The innovation centre in Hyderabad will play a key part here.”