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T-Mobile hit by phone calling, text message outage


Spartan

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T-Mobile appears to be having problems.

Customers are reporting that they can’t make or receive phone calls, although data appears to be unaffected. Some customers say that text messaging is also affected.

DownDetector, which collects outage reports from users, indicates that a major outage is underway. It’s not clear how widespread the issue is, but at the time of writing T-Mobile was trending across the United States on Twitter.

The outage appears to have started around 9-10am PT (12-1pm ET) on Monday.

 

tmob-dd-map.jpg

DownDetector reporting outages across the U.S.

 

In our own tests in New York and Seattle, we found that making calls from a T-Mobile phone would fail almost immediately after placing the call. We also found that the cell service on our phones was intermittent, with bars occasionally dropping to zero or losing access to high-speed data.

In April, Sprint and T-Mobile completed its merger, valued at $26 billion, making the combined cell network the third largest carrier in the United States behind AT&T and Verizon.

A spokesperson for T-Mobile also did not immediately comment on the outage, but CEO Neville Ray tweeted:

Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.

— Neville (@NevilleRay) June 15, 2020

 

Others have reported issues on other networks. When reached, spokespeople for AT&T and Verizon (which owns TechCrunch) said their networks were operating normally. Sprint has not yet responded to a request for comment.

There is no evidence that the outage is caused by a cyberattack. One wire report says Level 3, a major fiber network backbone that cell networks rely on for routing calls and message, is experiencing an outage, which may point to why other companies are also struggling.

A spokesperson for CenturyLink, which owns Level 3, did not immediately respond.

Widespread cell networks are rare but do happen. In 2017, CenturyLink had a network failure that affected all major U.S. carriers and 911 emergency services that rely on the fiber network to route calls. In some U.S. counties, officials sent out emergency alerts to cell phone users to warn that 911 services had been disrupted.

Updated to note that carrier-dependent text messaging also appears to be affected; with AT&T and Verizon responses; and with an update from T-Mobile’s chief executive.

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5 minutes ago, Rendu said:

Sprint T-Mobile migration Ani talk

ilanti migration evadaina weekend pettukuntadu kaani..weekday endi

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1 minute ago, Sarvapindi said:

Ha:.extn emindi bro

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Case Was Received and A Receipt Notice Was Emailed

On June 11, 2020, we received your Form I-129, Petition for a Nonimmigrant Worker, Receipt Number EAC2016451056, and mailed you a receipt notice. The notice describes how we will process your case. Please follow the instructions in the notice. If you move, go to www.uscis.gov/addresschange to give us your new mailing address.

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36 minutes ago, Rendu said:

DDOS ANTA .....

IT HAS EFFECTED ALL THREE MAJOR CARRIER'S

Naa ex phone lift cheyadam ledhu Ani continues gaaa phone chesthunnee unna.... May be Dani Valle ddos attack antavaa bro

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1 hour ago, Spartan said:

T-Mobile appears to be having problems.

Customers are reporting that they can’t make or receive phone calls, although data appears to be unaffected. Some customers say that text messaging is also affected.

DownDetector, which collects outage reports from users, indicates that a major outage is underway. It’s not clear how widespread the issue is, but at the time of writing T-Mobile was trending across the United States on Twitter.

The outage appears to have started around 9-10am PT (12-1pm ET) on Monday.

 

tmob-dd-map.jpg

DownDetector reporting outages across the U.S.

 

In our own tests in New York and Seattle, we found that making calls from a T-Mobile phone would fail almost immediately after placing the call. We also found that the cell service on our phones was intermittent, with bars occasionally dropping to zero or losing access to high-speed data.

In April, Sprint and T-Mobile completed its merger, valued at $26 billion, making the combined cell network the third largest carrier in the United States behind AT&T and Verizon.

A spokesperson for T-Mobile also did not immediately comment on the outage, but CEO Neville Ray tweeted:

Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.

— Neville (@NevilleRay) June 15, 2020

 

Others have reported issues on other networks. When reached, spokespeople for AT&T and Verizon (which owns TechCrunch) said their networks were operating normally. Sprint has not yet responded to a request for comment.

There is no evidence that the outage is caused by a cyberattack. One wire report says Level 3, a major fiber network backbone that cell networks rely on for routing calls and message, is experiencing an outage, which may point to why other companies are also struggling.

A spokesperson for CenturyLink, which owns Level 3, did not immediately respond.

Widespread cell networks are rare but do happen. In 2017, CenturyLink had a network failure that affected all major U.S. carriers and 911 emergency services that rely on the fiber network to route calls. In some U.S. counties, officials sent out emergency alerts to cell phone users to warn that 911 services had been disrupted.

Updated to note that carrier-dependent text messaging also appears to be affected; with AT&T and Verizon responses; and with an update from T-Mobile’s chief executive.

nice

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6 minutes ago, afacc123 said:
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Case Was Received and A Receipt Notice Was Emailed

On June 11, 2020, we received your Form I-129, Petition for a Nonimmigrant Worker, Receipt Number EAC2016451056, and mailed you a receipt notice. The notice describes how we will process your case. Please follow the instructions in the notice. If you move, go to www.uscis.gov/addresschange to give us your new mailing address.

adendhi man..nuvvepudo appiled ga june 11th receieved ani undhi

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