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A grandmother says she was kicked out of a Georgia hotel by police in the middle of the night after she left a bad review online, forcing her and her six year-old granddaughter to walk to an nearby hotel in their pajamas. Susan Leger, 63, was on the first of her three-night stay at the Baymont Inn & Suites in the mountain town of Helen, Georgia in September when she got a call from the hotel manager telling her she had to leave. 

Leger first got a call from manager Danny Vyas at 8.40pm. 

'The man is screaming at me. He was saying, "You get out now. I call the police,'" Leger said.  

She says the manager told her: 'You get out … You lie, you lie. You gave me bad review.'

In 911 audio obtained by WXIA, Vyas explicitly references Leger's review as the reason why he wanted her out.

He told a dispatcher: 'Yeah, we are getting ready to refund because they have reviewed that the room is dirty and the place is rundown.

'I told them, ma'am, we are going to refund your money because I know that you didn't like the room and you have reviewed us. So we have all the right that you can leave the place and we are going to refund in full.'

Leger then heard a loud knock at the door.  

'And then I hear, literally, "Bam, bam, bam!"' Leger said, opening the hotel door to an officer from the Helen Police Department. 

'They can truly kick me out in the middle of the night, from a hotel for giving a review of three and five?' Leger asked the police officer. 'And he says, "Yes, ma'am. It’s within the law."'

Georgia law says guests can't be kicked out before the time they paid for runs out, but it carves out an exemption for 'cause,' defined as 'failure to pay sums due, failure to abide by rules of occupancy, failure to have or maintain reservations, or other action by a guest.'

Leger says she and her granddaughter had to walk a third of a mile down the street to the Fairfield Hotel in their pajamas.

In a police report outlining the reason why, the Helen officer wrote: 'Leger had given the motel a bad review.'

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8 minutes ago, r2d2 said:

50829067-10230523-image-a-30_16376024601

 

A grandmother says she was kicked out of a Georgia hotel by police in the middle of the night after she left a bad review online, forcing her and her six year-old granddaughter to walk to an nearby hotel in their pajamas. Susan Leger, 63, was on the first of her three-night stay at the Baymont Inn & Suites in the mountain town of Helen, Georgia in September when she got a call from the hotel manager telling her she had to leave. 

Leger first got a call from manager Danny Vyas at 8.40pm. 

'The man is screaming at me. He was saying, "You get out now. I call the police,'" Leger said.  

She says the manager told her: 'You get out … You lie, you lie. You gave me bad review.'

In 911 audio obtained by WXIA, Vyas explicitly references Leger's review as the reason why he wanted her out.

He told a dispatcher: 'Yeah, we are getting ready to refund because they have reviewed that the room is dirty and the place is rundown.

'I told them, ma'am, we are going to refund your money because I know that you didn't like the room and you have reviewed us. So we have all the right that you can leave the place and we are going to refund in full.'

Leger then heard a loud knock at the door.  

'And then I hear, literally, "Bam, bam, bam!"' Leger said, opening the hotel door to an officer from the Helen Police Department. 

'They can truly kick me out in the middle of the night, from a hotel for giving a review of three and five?' Leger asked the police officer. 'And he says, "Yes, ma'am. It’s within the law."'

Georgia law says guests can't be kicked out before the time they paid for runs out, but it carves out an exemption for 'cause,' defined as 'failure to pay sums due, failure to abide by rules of occupancy, failure to have or maintain reservations, or other action by a guest.'

Leger says she and her granddaughter had to walk a third of a mile down the street to the Fairfield Hotel in their pajamas.

In a police report outlining the reason why, the Helen officer wrote: 'Leger had given the motel a bad review.'

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